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Returns & Exchange Insights
Guides, tips, and strategies for Shopify merchants to manage returns better and retain more revenue.
2 articles in Exchanges
Exchanges9 min read
Shopify Exchange Best Practices: Same-Order Fulfillment vs. New Orders
Learn how Shopify handles exchanges natively — same-order fulfillments, automatic netting, restocking fees — and when creating a new order is the better choice for your store.
March 22, 2026
Exchanges3 min read
How to Convert Returns into Exchanges
Learn the strategies and best practices e-commerce businesses can use to convert customer returns into exchanges, boosting loyalty, revenue, and customer satisfaction.
March 4, 2026